GETTING STARTED

New to counseling? Find answers to your questions here: FAQ Page

Searching for more resources? Try looking on our Resources Page.

Step 1: Choose a Location:

Step 2: Learn more about services:​

Step 3: Schedule an Appointment 

Call: (712) 213-2205

Step 4: Attended your first therapy session 

Congratulations! Celebrate the first steps of your new journey!

Document with Pen

INSURANCE AND PAYMENT

Accepted Insurance:

  • Aetna 

  • Amerigroup Iowa

  • Avera Health Plans

  • Blue Cross/Blue Shield

  • Cigna and Evernorth

  • Hawki

  • Iowa Total Care

  • Iowa Medicaid 

  • Midlands Choice 

  • Wellmark BCBS

  • United Behavioral Health/UMR/ Optum

  • United Heathcare

Self-Pay

Sliding Scale Fee:

Options are available upon request.

Billing:

Please call or email our office to discuss your billing options.

Therapy Session

REFERRAL OPTIONS

Referrals from mental health providers, doctors' offices, and other community providers are welcomed.

Referral information can be faxed to (319) 359- 4198

Please include:

  • Demographic information

  • Insurance information

  • Reason for the referral

  • Signed release of information 

Office Work

GOOD FAITH ESTIMATE 

Get cost estimates before you get care if you’re uninsured or self-pay.

Beginning January 1, 2022, if you’re uninsured or don’t plan to submit your claim to your health plan, health care providers and facilities must provide you with a “good faith estimate” of expected charges before you get an item or service. The good faith estimate isn’t a bill.

Providers and facilities must give you a good faith estimate if you ask for one, or when you schedule an item or service. It should include expected charges for the primary item or service you’re getting, and any other items or services provided as part of the same scheduled experience.

For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, any lab services or tests, and the anesthesia used during the operation. But in some instances, items or services related to the surgery that are scheduled separately, like pre-surgery appointments or physical therapy in the weeks after the surgery, might not be included in the estimate.

In 2022, the estimate isn’t required to include items and services provided to you by another provider or facility, but you can ask these providers or facilities for a separate estimate. In 2023, the provider or facility will be required to provide co-provider or co-facility cost information.

For more information:https://www.cms.gov/nosurprises/consumers/understanding-costs-in-advance

Cancellation Policy

We understand that sometimes clients are unable to keep a scheduled appointment due to unforeseen circumstances. However, we require patients to reschedule or cancel appointments within 24 hours of a scheduled visit.
If you are a no show or fail to reschedule/cancel an appointment without giving the 24 hours notice a $50.00 charge will be applied to the card on file for each missed appointment