THE START OF A BETTER TOMORROW WITH HEARTLAND COUNSELING SERVICES, LLC
Your Journey Begins Today!
New to counseling? Find answers to your questions here: FAQ Page
Searching for more resources? Try looking on our Resources Page.
Step 1: Choose a Location:
Step 2: Learn more about services:
Step 3: Schedule an Appointment
Call: (712) 213-2205
Step 5: Attended your first therapy session
Congratulation! Celebrate the first steps of your new journey!
United Behavioral Health/Optum
Iowa Total Care
We understand that sometimes clients are unable to make a scheduled appointment due to unforeseen circumstances. However, we require patients to reschedule or cancel appointments within 24 hours of a scheduled visit.
If you are a no show or fail to reschedule/cancel an appointment without giving the 24 hours notice a $50.00 charge will be applied to the card on file for each missed appointment
Complaint or Grievance
Therapy clients have the right to file a complaint about treatment practices and procedures without retaliation. It is our objective to resolve your concerns with our services to the best of our abilities. Reviews of grievances will be conducted to identify trends and make improvements in services and business operations.
If you are dissatisfied with services, please discuss it directly with your provider or our owner, Dr. Kathleen Ruscitto at (712) 213-2205 or email@example.com