THE START OF A BETTER TOMORROW WITH HEARTLAND COUNSELING SERVICES, LLC

Your Journey Begins Today!

 

GETTING STARTED

New to counseling? Find answers to your questions here: FAQ Page

Searching for more resources? Try looking on our Resources Page.

Step 1: Choose a Location:

Step 2: Learn more about services:​

Step 3: Schedule an Appointment 

Call: (712) 213-2205

Step 5: Attended your first therapy session 

Congratulation! Celebrate the first steps of your new journey!

 
Document with Pen

Accepted Insurance:

  • Wellmark BCBS

  • United Behavioral Health/Optum 

  • Cigna 

  • Midlands Choice 

  • Medicaid

       Iowa Total Care

       Hawki

       Amerigroup

Boat Trip

In need of translation services? Start here:

  • Amerigroup offers free translation, sign language, TTY, and Relay services to members. Learn more HERE

  • Iowa Total Care offers free translation, sign language, TTY, and Relay services to members. Learn more HERE

 

Cancelation Policy

We understand that sometimes clients are unable to make a scheduled appointment due to unforeseen circumstances. However, we require patients to reschedule or cancel appointments within 24 hours of a scheduled visit.
If you are a no show or fail to reschedule/cancel an appointment without giving the 24 hours notice a $50.00 charge will be applied to the card on file for each missed appointment

 
Psychology Patient

Complaint or Grievance

Therapy clients have the right to file a complaint about treatment practices and procedures without retaliation. It is our objective to resolve your concerns with our services to the best of our abilities. Reviews of grievances will be conducted to identify trends and make improvements in services and business operations.

 If you are dissatisfied with services, please discuss it directly with your provider or our owner, Dr. Kathleen Ruscitto at (712) 213-2205 or info@heartlandcounselingia.com