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"The only impossible journey is the one you never begin."


Heartland offers a wide range of services for individuals, couples, and families. Team members offer a variety of therapeutic approaches, including EMDR, CBT, DBT, Gottman, and more. Face-to-face and telehealth counseling options available. 

Scheduling an Appointment 


Phone: (712) 213-2205

Fax: (319) 359- 4198

Referrals from mental health providers, doctors' offices, and other community providers are welcomed.

Please include:

  • Demographic information

  • Insurance information

  • Reason for the referral

  • Signed release of information 


Insurance and Self-Pay are Accepted.

Accepted Insurance:

  • Amerigroup Iowa

  • Avera Health Plans

  • Blue Cross/Blue Shield

  • Iowa Total Care

  • Iowa Medicaid 

  • Midlands Choice 

  • Wellmark BCBS

  • United Behavioral Health/UMR/ Optum

  • United Heathcare

Questions to Ask Your Insurance Provider Concerning Mental Health Benefits

  • Do I have behavioral/mental health coverage?

  • How many outpatient psychotherapy sessions am I allotted in my plan?

  • Are there any limitations, requirements, or restrictions in accessing my plan?

Additional questions for more details:

  • Do I need a referral from my Primary Care Physician?

  • Do I need to have pre-authorization from my insurance company?

  • Is my therapist in your network? If not, what are my out-of-network benefits?

  • Am I authorized to see only a particular kind of therapist? (psychiatrist, psychologist, licensed mental health counselor, licensed marriage and family therapist, licensed clinical social worker, etc.)?

  • What is the effective date of my insurance coverage?

  • Am I limited to a dollar amount per year ($500, $250 etc.) that will be covered?

  • What is the amount of my deductible, co-pay, and co-insurance amounts after insurance adjustment is applied?

Good Faith Estimate 

Beginning January 1, 2022, if you’re uninsured or don’t plan to submit your claim to your health plan, health care providers and facilities must provide you with a “good faith estimate” of expected charges before you get an item or service. The good faith estimate isn’t a bill.

Providers and facilities must give you a good faith estimate if you ask for one, or when you schedule an item or service. It should include expected charges for the primary item or service you’re getting, and any other items or services provided as part of the same scheduled experience.

For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, any lab services or tests, and the anesthesia used during the operation. But in some instances, items or services related to the surgery that are scheduled separately, like pre-surgery appointments or physical therapy in the weeks after the surgery, might not be included in the estimate.

In 2022, the estimate isn’t required to include items and services provided to you by another provider or facility, but you can ask these providers or facilities for a separate estimate. In 2023, the provider or facility will be required to provide co-provider or co-facility cost information.

For more information:



As professional helpers, our counselors and therapists strive to provide a safe and supportive environment where individuals can share their feelings without fear of judgment. Our team members recognize and honor the personal experiences that impact our feelings, mood, relationships, and day-to-day life. Each team member offers an integrated culturally responsive and trauma-informed therapeutic approach.



Heartland Counseling Services is dedicated to providing high-quality mental health and co-occurring services to the citizens of Iowa. We embrace our professional helping identities as counselors, social workers, and therapists who counsel, advocate, and educate through a lens of positive social change.


The vision of Heartland Counseling Services is to establish and maintain a reputation for excellence as helping professionals who actively demonstrate leadership, uphold our professional codes of ethics, and offer high-quality professional services through collaborative efforts for the betterment of our communities and their citizens. 

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